Mark Allen is a great mechanic and his prices are even better. Best bang for your buck. If you want an excellent mechanic with great prices visit Mark Allen auto repair you'll be glad you did. Tell him Randy sent you.

I found Mark Allen Auto Repair Shop after doing a Google search of repair shops in my area. I am very glad that I did: I took my car to them the next morning around 8:30am. Allen was very nice to me; I was very upset thinking that my car was done for but a mechanic looked at it after a few minutes wait and I was told exactly what was wrong with it (broken right axle). My car was fixed and ready to drive again by 10:00am. The price was very reasonable and the customer service was excellent. I was considered a “walk-in” so I was very impressed by how fast they repaired my car. Everyone spoke kindly to me the whole visit. I have never visited an auto shop and felt the hospitality or assurance that Mark Allen’s shop gave me! Literally the best auto shop I’ve ever done business with!!

Ok they also can tow your car

Service was speedy and quality work preformed. At last I found a service shop that is not to inflating their prices. Job well done

We used to this location to have a new engine put in our company van and are very happy with the outcome. They stand by their work and are knowledgeable and professional. I came back the other day for simple oil change and they had it done extremely quickly.

Nice folks....

After using numerous other repair shops in the area, I gave Mark Allen a try and have stuck with them for the past fifteen years. They provide honest, competent, and reliable service at reasonable rates.Their towing service is also excellent, and it's obvious that they value their customers.

From towing to showing, they do it all and then some 😉

Mark Allen has been my family’s go to auto repair shop for over 18 years. Towing, brakes, oil changes, alternators, radiators, you name it they’ve done it. Honestly and affordablly. They have a sterling reputation in my book. My sons now use Mark Allen now that they are grown.

These guys are GREAT! i got into a accident on a Tuesday. my truck was not drive able . these guys towed my truck and made all the repairs in 4 days. it would have been sooner if the dealership sent them the right parts. But thats not why im writing this review. my deductible was so high that i couldn't afford to file a claim. These guys worked with me and shot me a fair price..ALL PARTS NEW. i HIGHLY recommend them and they have a lifetime customer here.

Great friendly group of guys that will be glad to have your business.. Quick car repairs!

I took my van there for a small repair. It was done very quickly and very efficiently. A great price and nice people, too!!

Great hometown shop. Very honest and knowledgable. I brought my car in and they told me exactly what was wrong, how much it would be and how long it would take....and they hit the mark on all 3. No up-selling or "finding" other things that were wrong, or replacing parts until they got it right. That was refreshing. A good honest shop, what more can you ask for!

Great Service for my 2005 Honda Accord. My AC wasn't working. These guys fixed it quickly and for a fair price. I will definitely come back.

They always go out of their way for me.

On Sunday while traveling to a birthday party, the drive shaft on my 1997 Ford 150, snapped in the middle of a rural intersection, Stokes road in Indian Mills. Limped to to the destination using the front wheel drive. Called Mark to be towed back to the shop and the tow truck driver had the truck loaded and headed to Lumberton in LESS than an hour, on a Sunday afternoon!!! In a word OUTSTANDING!!! Mark and the crew looked for a used drive shaft to save money on the repair bill, and i GREATLY appreciated that. Don't have a money tree in the back yard, so the savings was welcomed very much!!! I have ALWAYS found the crew to be honest, efficient, and very pleasant to work with!!! I have never experienced anything other than a FIVE STAR experience when using their services!!! Keep up the GREAT work guys!!! I would strongly recommend using Mark Allen for all your automotive needs!!!

I purchased a used truck and knew something felt a little off. The crew did a full look over and came back with not just what was wrong but what looked great. Work was done super fast and very well. I would highly recommend trying them out. Having a trust worthy shop in our town is awesome. There is no need to go far!

My new repair shop.... Great service and prices !!!!

Had repair work done on the plastic running board of my daughter's car which took about 25 mins. with great results. They started the work when I pulled onto the lot without an appointment. Mark Allen refused to take any money for the job. These are good people.

They are awesome they worked on my infiniti Q45 and i havent had any problems since.. Marks my buddy :)

They are great good family company quick responce time and great service and friendly employees and great attitudes

Courteous, professional and expedient towing service. Most importantly, they knew exactly what to do and took better care than any other towing company I've dealt with.

Mark Allen and crew, work diligently and we bring our cars here for all kinds of work for many years. Very happy with service and employees. Always do their best, no issues ever!

Always great service and trustworthy! Highly recommended!

These guys always do great work and are super friendly to deal with. I've had a wide array of work done from oil changes to engine work; also always informative as to my options for the work being done.

This review is in response to Chaneice Martin-Torres. You called and said your brake pads fell out while you were backing up and that you wanted to bring it in.You also said that they have been making noises for the past month. You dropped it off and was called shortly after and was told you needed calipers from driving with no brake pads and also needed pads and rotors. You later declined work. When you came to pick up your car you were shown that you had no brake pads and the rotor were paper thin. you were told not to drive it because of not having any brakes. You were also asked to have it towed home do to the danger of not having any brakes. That's when you started screaming and cursing at us. Your husband then decided he was going to call and threaten us on the phone. We had to notify the police. On the 3rd day you and your husband proceeded to stop out front of the shop so you can point out who we are. Our complaint wasn't that you were going to have your car repaired elsewhere it was that you wanted to drive it home 3 towns over with absolutely NO BRAKES! Which fell off while you were driving prior to us looking at it. You were charged $85 plus tax for diagnosing what you needed and the estimate.

I just wanna say, this place is all that. Only place I will take any of my vehicles. I always leave there with a peace of mind. Very reasonable price and fast work. I can always count on them.Thanks for the service today!!!!! Keep up the great work...:-)

Very nice people very good work done on and reasonable prices

WHAT A GREAT SHOP! NEVER HAD AN ISSUE HERE :-) VERY NICE GUYS

Very fast! & courteous.

Quick turnaround!

Great work at a reasonable price I would definitely recommend their service to anyone who needs work done

I was very pleased with Mark Allen's service and price for the repairs. Good honest people. I'll be doing business with them in the future.

Marc Allen and his employees(especially Allen) provided quick, quality, professional and considerate service at a very difficult time. Our family will continue to go to Marc for service knowing we will get service in a timely and honest manner. Thank you for all of your help.

I had my 2004 Scion xB exhaust manifold replaced here. Its been a day and so far so good as my exhaust leak cannot be smelled anymore. I also had my evap leak tested here but decided to pass on those repairs. The reason for 4/5 stars is when I arrived at my house I popped the hood to inspect the work and found the evap hose disconnected... It was easy to reconnect but it left me with a weird feeling. I paid a good amount of money to have my car worked on so I expected a certain level of diligence. Overall, this was a positive experience and I understand no one is perfect. Allen was very professional and I was even offered a ride to pick up my car when everything was complete.

I found Mark Allen Auto Repair Shop after doing a Google search of repair shops in my area. I am very glad that I did: I took my car to them the next morning around 8:30am. Allen was very nice to me; I was very upset thinking that my car was done for but a mechanic looked at it after a few minutes wait and I was told exactly what was wrong with it (broken right axle). My car was fixed and ready to drive again by 10:00am. The price was very reasonable and the customer service was excellent. I was considered a “walk-in” so I was very impressed by how fast they repaired my car. Everyone spoke kindly to me the whole visit. I have never visited an auto shop and felt the hospitality or assurance that Mark Allen’s shop gave me! Literally the best auto shop I’ve ever done business with!!

Speedy , quality service at a reasonable price. Unlike the Dealeer prices. It is very difficult to find a reputable service station , so I went with word of mouth and very pleased I did. I plan to use Mark Allen for all my auto service.

After coming from my dealership who held my car for a week and couldn't find the problem, these guys found the problem and had my car ready in 1 day. I am extremely satisfied and will be coming here for all my repairs in the future!

I called in early on Saturday morning and asked me if they could fit me in to install two LED fog lights. They took me and my car was ready in under an hour. Allen is awesome,

Just had my Van serviced. Always a great experience when dealing with Mark Allen. Thanks Mark!

Friendly, speedy and High-quality service as usual. Thank you for putting the customer first

After using numerous other repair shops in the area, I gave Mark Allen a try and have stuck with them for the past fifteen years. They provide honest, competent, and reliable service at reasonable rates.Their towing service is also excellent, and it's obvious that they value their customers.

Great service. Car is repaired when the say and always stand behind their work. Thanks Mark Allen

Great service at a very reasonable price

Courteous and knowledgeable

My son highly recommend Mark Allen Auto Repair, and now I know why. We had a problem and they responded to help us quickly. We dropped the car off in the morning and picked it up that evening. They are very friendly and efficient. We are very happy to recommend their service Thank you.

Mark Allen has been my family’s go to auto repair shop for over 18 years. Towing, brakes, oil changes, alternators, radiators, you name it they’ve done it. Honestly and affordablly. They have a sterling reputation in my book. My sons now use Mark Allen now that they are grown.

The staff is knowledgeable and courteous. The prices are as quoted and the car was ready when promised. I plan to return for my next service.

Prompt vehicle tow service following break-down, courteous, professional tow-truck operator; friendly, helpful office staff; repairs (significant) accomplished in less than a day; cost very reasonable. Overall professional, competent and friendly auto repair company. Can't do better.

Brought my car in for a repair and was done on the same day. I always take my car to Mark Allen's. They are professional, honest, and fair-priced.

My experience with my car repair was excellent. They communicated several times and explained the repairs thoroughly. My car was done on time. Very friendly and professional.

extremly satisfied beginning at the front door with kindness of staff. bery straight-forward. no gimicks. very honest!! price for my repair was even lower than competetors!!! yurn around time for service and repairs was phenomenal!!! will continue to take car to this establishment for all major and minor repairs!!!

Our family takes all our vehicles to Mark Allen Auto for routine care and repairs. They are Honest, Fair, and always willing to work us in when we do have an emergency. It is not easy to be without a vehicle so they try real hard to get the work done in a timely manner. I would highly recommend them to anyone!

Courteous, professional and fairly priced. Solved a problem with a dashboard engine light that other local shops were no able to.

I dropped off my van for brake work and asked that brake light be replaced. I got home and found that ligt was not working. I took it back - it was fixed quickly and they drove my van to my house once it was done! This was the first time I used Mark Allen - I will be back.

I am giving a car to my children so I had Mark Allen replace the driver seat and evaluate the car to ensure it was safe for the kids to drive. He evaluated the car and let me know it was safe. It's nice to have a auto repair shop in town that I trust.

Friendly people, kept me informed, fast and at a good price. Will be going back there from now on.

Stop by without an appointment to inquire about a service for my vehicle the guys in the shop we're very accommodating so I made an appointment and was glad I did I live in Lumberton and wanted to do business there happy I did !

Went in because of a rattling, they told me my rear diff. was leaking. When i told them i was going on vacation and coming back monday, they made sure it was fixed by the time i got back.

Mark and his Mechanics pick my car up at my front door got it diagnosed and fixed in a day! Awesome job well done!

Always helpful and informative about your car repair!! Good price quick service.

Provides quality service at a Good Price. Comforting feeling that your car is being service correctly.

I was looking for new mechanic as the one i used for 20+ years retired. He recommend Mark Allen and I believe I have found my new mechanic. I was able to call and get in for a minor service on a Saturday. They called me twice to update me on progress / ask questions. Work was performed timely and reasonable.

My nephew is visiting from WV and on the way here the braises in his truck started grinding - not good. I called Allen and asked if he could get the truck in for a brake job, like the next day, and he was able to accommodate us to ensure a safe trip home for my nephew, niece, and great-nephew (THE most precious cargo). Thank you Allen and All the Guys! Highly recommend Mark Allen for all auto questions and repairs.

I am a new customer (my long time trusted mechanic retired last year )..so I was looking for a new mechanic as reliable. ..I think I found them!...they produced what they promised. ..I needed brakes, bearings and abs sensors they promised they would get it done that day and a few hours later I had my truck back in time for our trip. ..no run around. ..I willingness definitely use them again!

When I arrived I did not have an appointment but Mark fits me in and had one of his technicians repair my air conditioner by putting freon in my car that wasn't working. I really appreciated that as the heat index today was 97o and not having air condition in my car was not a good thing, especially since I have bronchial asthma. Thanks Mark and whoever worked on my car!

Honest, courteous service at a fair price. I will return for other services.. I am a first time customer and I had a very good experience.

Great Service for my 2005 Honda Accord. My AC wasn't working. These guys fixed it quickly and for a fair price. I will definitely come back.

I just had some routine maintenance done today and as usual and as in all past visits, the work was done well and rather quickly.

So glad I found this garage and service group...

Great shop ! Knowledgeable employees, trustworthy

I have been a customer for years now with Mark Allen's Auto. My family and friends have also followed me there. Great service, friendly staff, informative mechanics and technicians. Don't pay Dealer prices if you don't have too! Honest and fair service at a great price!

Stopped in on a Monday just to ask about pricing. They were able to take the truck right away. Told me they'd be done maybe around 2pm. They called around 11am and the truck was ready. Same day service and a good price. Will definitely bring whatever repairs I can't handle to them

Mark Allen was referred to me by a friend that has gone to the shop for years. I got a quick response regarding the problems with our vehicle and a fair price for the repairs. I am satisfied with the repairs and we have found a new mechanic. I can recommend this establishmentnwith confiidence.

I had a sudden emergency with my car on the way to work today! Not only were they able to fix the problem right away, but they also provided transportation so that I did not have to miss any time at work. They were extremely kind and professional! I would highly recommend them to anyone!

I have been taking my car to Marks for years and he keeps my cars running in tip top shape.

Repaired my VW in 1 day for considerably less than dealership. Friendly, polite service that was patient with questions and explanations. Highly recommend.

Fast, professional service. Everyone was polite. The only issue I had was in scheduling the appointment. I had to wait until the day of to make sure there was a bay available for a late morning oil change.

I've been taking my car to Mark Allen for years and they have always handled big and small jobs with the same high level of service. They always provide fast and high quality work to keep my old car running. Highly recommended.

I like dealing with Mark Allen because they are friendly, professional and very efficient. They make sure that your vehicle is done as quickly as possible and done right.

My first service wth Mark Allen and very impressed! Service was performed exactly at appointment time and in the estimated time period. All personnel were very courteous and pleasant. I will definitely be back; only sorry it took me so long to have them service my vehicle.

Great service as always

Thank you for treating me like an old friend on my first visit. The work was high quality, quick and professional.

I recommend Mark Allen. They were friendly and professional and most importantly completed the service on time!

Work was performed very quickly,very professionally and Mark and Allen are very nice on the phone and in person and very quality work

I was pleasantly pleased with my first time visit to Mark Allen repair shop. I needed a coolant refill and a replacement of my thermostat housing unit. The gentleman I spoke to on the phone after I expressed what needed to be done was friendly and thorough on his explanation of what they would do to my vehicle. Also I was told up front what my cost would be, so I knew what to expect financial wise. When I dropped off my vehicle i was greeted with a friendly demeanor from all both reception and repairman. I am pleased with my repair and am happy not to see the overheat symbol in my message board as well as my heat stays hot even when my car is not moving, which wasn't the case beforehand. As my bill was being settled, the repairman and reception made small talk with my brother and I, which also helped to make the visit more comfortable. I was pleased that the quoted price did not differ once i came to pick up my vehicle. I would definatly be as customer again in the future with my vehicle.

Thank you Mark great job. Everything is working well.Tim M

On Sunday while traveling to a birthday party, the drive shaft on my 1997 Ford 150, snapped in the middle of a rural intersection, Stokes road in Indian Mills. Limped to to the destination using the front wheel drive. Called Mark to be towed back to the shop and the tow truck driver had the truck loaded and headed to Lumberton in LESS than an hour, on a Sunday afternoon!!! In a word OUTSTANDING!!! Mark and the crew looked for a used drive shaft to save money on the repair bill, and i GREATLY appreciated that. Don't have a money tree in the back yard, so the savings was welcomed very much!!! I have ALWAYS found the crew to be honest, efficient, and very pleasant to work with!!! I have never experienced anything other than a FIVE STAR experience when using their services!!! Keep up the GREAT work guys!!! I would strongly recommend using Mark Allen for all your automotive needs!!!

Used truck purchase. The crew did a full look over and came back with not just what was wrong but what looked great. Work was done super fast and very well. I would highly recommend trying them out. Having a trust worthy shop in our town is awesome. There is no need to go far!

Great experience.... my new repair shop from now on....

My nephews car was TOWED in ...thought it would be too costly... but the fix was at a low cost, completed professionally and he drove away safely the next day. He claims the car is working better then when it was bought. Love it when I can feel secure about he safety of my family.

They did a great job. Always reliable.

Could not be more impressed with the knowledge, customer service and professionalism with my first experience at MarkAllens. This will be the place I go for all my car's service and repairs!

As soon as I discussed my problem with the mechanic he gave me an on the spot diagnosis and scheduled a tow. The job was done on time and the price was fair.

Friendly and professional. Everything was done as promised.

Been using mark allen for many years and have had great service and quality work and fast service all the time. I've had times when I couldn't get a bolt off took it to them n they jumped on it right away and didn't even charge me. Friendly people and when I have any questions about my vehicles they are always to help me out and not just to make a buck Very good and ever professional. I would always tell my friends and anyone else about them

Brought car in for damage brake line in the morning by end of day car was repaired. All my vehicles get repaired by Mark Allen never had a bad experience. They stand behind their work

Service was fast, fairly priced and done well. We will be back. Even when someone dropped a tool on the other mechanics head he refrained from letting loose a string of profanities. I don't think I would have been able to do that😀

You cannot ask for better quality service and treatment. It doesn't matter if it is a simple oil change to as was the case today a complete tuneup, I never have to worry because they will make sure that what needs fixing will be done properly and you won't have work performed that is unnecessary.

I am thankful for them. The diagnosis the problem and provide specifics to the cost which are the most important information they could give. Call when done and back their work. Nice thanks.

This was my second time using Mark Allen Auto Car. I have been pleased with their accommodations upon servicing our cars. They keep me informed before performing any repairs. The repairs are explained to me so that I understand the purpose of them. Mark Allen Auto Care is a neighborhood friendly mechanic. I can honestly say I will be using them for all my car needs.

I was referred by a friend who has been a long time customer. I have never had a 'mechanic'... as I would find the 'cheapest' price.... well NO MORE!!! THIS PLACE WAS TOP NOTCH!! FRIENDLY, FAIR & FANTASTIC WORK!!!! THANK YOU SO MUCH FOR GIVING MY VEHICLE N I ARE GREAT EXPERIENCE!!!!

We've been customers of Mark Allen for over 10 years. Everyone there is courteous, nice and our repairs are always done quickly. They are the only ones we trust with any of our auto repair needs.

I won't take my vehicles anywhere else! Highly recommended!

Good and honest people would recommend to anyone with car problems

The folks there were very accommodating. I have only one car so they happily moved me up on their schedule and performed the service almost immediately. They offered to bring me home and to pick me up again which was very nice. I stayed and read a magazine. They tested the repairs and had me back on the road in 45 minutes. It was a good experience.